Not quite right? We’ll make it right.
30-day easy returns
You have 30 days from delivery to request a return.
What’s eligible
- Items must be unworn and unwashed, in their original condition.
- Original packaging and tags must still be attached.
How it works — 4 simple steps
- Contact us with your order number and the reason for your return.
- We’ll reply within 2 business days with your return instructions.
- Send the item back using a tracked method (keep your receipt as proof).
- Once we receive it, we’ll process your refund within 3 business days.
Refunds
Refunds are returned to your original payment method within 3 business days of us receiving your item. Please allow a few extra days for your bank to show the refund.
Exchanges
Need a different size or color? We’re happy to help you exchange — just reach out and we’ll guide you through it.
Return shipping
Return shipping costs are your responsibility unless the item arrived damaged or incorrect.
Non-returnable items
- Opened or used grooming tools (brushes, clippers, nail trimmers), for hygiene reasons
- Custom or personalized items
Damaged or incorrect items
If your order arrived damaged or wrong, contact us with a photo — we’ll cover the return shipping and send a replacement right away.